Frequently Asked Questions
1. What is Gravity and why do you need it?
Gravity is a new-generation, closed online platform for purchasing e-cigarettes and nicotine-containing products at wholesale prices.
We’ve cut out all the middlemen, meaning every customer saves up to 40–50% off retail prices and receives a quality guarantee.
Gravity isn’t just about saving money. We are building a community of like-minded people where every member can shop profitably and earn money by recommending the platform to others.
It’s simple: share the link and receive a percentage of every purchase made by the referrals you bring in.
2. What are the advantages of the Gravity platform?
• Genuine products — only certified goods
• Constantly updated product range
• Wholesale prices — half the cost of regular retail shops
• Transparent pricing with no mark-ups or middlemen
• Delivery service across Europe — fast, reliable, convenient
• Easy-to-understand referral system — you can always see how much you’ve earned
• Flexible withdrawal of funds to personal cards or crypto wallets
• Option to spend referral programme earnings on your own purchases
• 100% refund in the event of a faulty product
• A business with no investment — the opportunity to earn on the platform
• Intuitive interface — purchase in 2 minutes
• Detailed statistics on earnings and referrals
• Lifetime passive income from referred customers
• Marketing materials for promotion
• Training materials
3. How do I place my first order?
1. Register on the platform
2. Select the items you are interested in
3. Add them to your basket
4. Enter your delivery address
5. Pay for your order
6. Receive your parcel
Important information:
• The minimum order value is €30
• A 10–12% discount applies to orders of €100 or more
4. How is delivery carried out?
Delivery is carried out via a delivery service across Europe to order collection points. You can choose any convenient collection point and collect your order.
5. What should I do if the product is faulty?
Gravity guarantees a full refund if you receive a faulty product.
1. Within 1 day of receipt, contact customer support.
2. Provide your order number.
3. Send a photo or video showing the defect.
4. After verification, the operator will inform you where to send the return.
5. Once the goods have been checked, the order amount will be credited to your account balance in your personal account.
6. What is a referral programme and how can you earn money through it?
There are two types of referral system on the Gravity platform:
Referral (5% of purchases)
• Earn 5% on purchases made by people who click your link
• Share your personal link from your profile with anyone
• After they register and place an order, 5% of the purchase amount will be credited to your account
• You can spend the funds on the platform or withdraw them to your personal account
• Ideal for passive income
Influence (7% on purchases)
• 5% from people via a direct link + 2% from purchases made by your referrals’ referrals
• Designed for owners of media resources: Telegram channels, VK groups, YouTube channels
• Resources with 10,000 or more subscribers are considered
• To sign up, message us on Telegram [support contact]
• Submit your media resource for review
Analytics: Detailed referral statistics, broken down by week, month and year, are available in your personal account.
7. How to start your first business with no investment?
1. Create a catalogue: Go to the ‘My Products’ section and add items from the Gravitation catalogue
2. Set your mark-up: The recommended mark-up is 20%
3. Finalise your catalogue: Upload your logo or company name
4. Download the catalogue to your phone or computer
5. Create a group on WhatsApp, Telegram or another messaging app
6. Invite friends and colleagues and offer products from the catalogue
7. Process orders: Once the customer has paid, place an order with Gravitation
Life hack from Gravitation: Build up a stock worth €50–€100 to speed up delivery to customers. In business, the speed of order fulfilment is always valued.
8. How do I withdraw my earnings?
1. Check your balance in your personal account
2. Click the ‘WITHDRAW’ button
3. Fill in your details: card number or crypto wallet address
4. Specify the amount to be withdrawn
5. Submit your request
Withdrawal terms:
• Funds credited within 10 days
• Minimum withdrawal amount — €30
9. How much can you earn from the referral programme?
Your earnings depend directly on the number of users you refer and their orders.
Example calculation:
• The average consumer spends €50–€80 a month on nicotine-containing products.
• 10 referrals × €50 = €500 in total purchases.
• Your income: €500 × 5% = €25 in passive income.
LIFEHACK FROM GRAVITY
To increase your income, set up your own small business using the ‘My Products’ section:
• Add products to ‘My Catalogue’
• Set a mark-up of 20–25%
• Sell via groups on messaging apps
Calculating business income:
• €500 in sales × 25% mark-up = €125
• €1000 in sales × 25% mark-up = €250
It’s all up to you!
